Incidents | WayCool Software, Inc. Incidents reported on status page for WayCool Software, Inc. https://status.coolfocus.app/ https://d1lppblt9t2x15.cloudfront.net/logos/a01cc3cdab303598bad07aeedf545f84.png Incidents | WayCool Software, Inc. https://status.coolfocus.app/ en BrightCourse Sync recovered https://status.coolfocus.app/ Fri, 24 Jul 2026 00:02:20 +0000 https://status.coolfocus.app/#782686b43b42084415ac36d0a7b5d65e46d0977f63445f13499e1db544703c02 BrightCourse Sync recovered BrightCourse Sync went down https://status.coolfocus.app/ Fri, 24 Jul 2026 00:02:06 +0000 https://status.coolfocus.app/#782686b43b42084415ac36d0a7b5d65e46d0977f63445f13499e1db544703c02 BrightCourse Sync went down BrightCourse Sync recovered https://status.coolfocus.app/ Wed, 22 Jul 2026 00:04:56 +0000 https://status.coolfocus.app/#27b12086797e377f1e86c4eb6f330b5033286fa16d9de2fefc3f8314a8f1dfc5 BrightCourse Sync recovered BrightCourse Sync went down https://status.coolfocus.app/ Wed, 22 Jul 2026 00:02:11 +0000 https://status.coolfocus.app/#27b12086797e377f1e86c4eb6f330b5033286fa16d9de2fefc3f8314a8f1dfc5 BrightCourse Sync went down Client Portal recovered https://status.coolfocus.app/ Tue, 21 Jul 2026 02:12:16 +0000 https://status.coolfocus.app/#4aae93c5716a4e8ab9cda865c89bb131ac0c9992c9a156bc05e1c39b1cc46d05 Client Portal recovered Donor Portal recovered https://status.coolfocus.app/ Tue, 21 Jul 2026 02:12:12 +0000 https://status.coolfocus.app/#b2d1fdef58c879af52cee962f586187cc060de3d5f56913d82237017c9b0ee95 Donor Portal recovered Scheduler recovered https://status.coolfocus.app/ Tue, 21 Jul 2026 01:56:42 +0000 https://status.coolfocus.app/#6a36e547eaafa242f9fa9e8aa91d302972300b02f699e343572c55fde3cd643b Scheduler recovered BrightCourse Sync recovered https://status.coolfocus.app/ Tue, 21 Jul 2026 01:56:06 +0000 https://status.coolfocus.app/#7ec71391112bfd77d9d1c210f1165fc7326d1f120beecb0bf9edc27144e984e0 BrightCourse Sync recovered Donor Portal went down https://status.coolfocus.app/ Tue, 21 Jul 2026 01:54:10 +0000 https://status.coolfocus.app/#b2d1fdef58c879af52cee962f586187cc060de3d5f56913d82237017c9b0ee95 Donor Portal went down Client Portal went down https://status.coolfocus.app/ Tue, 21 Jul 2026 01:54:05 +0000 https://status.coolfocus.app/#4aae93c5716a4e8ab9cda865c89bb131ac0c9992c9a156bc05e1c39b1cc46d05 Client Portal went down Scheduler went down https://status.coolfocus.app/ Tue, 21 Jul 2026 01:53:15 +0000 https://status.coolfocus.app/#6a36e547eaafa242f9fa9e8aa91d302972300b02f699e343572c55fde3cd643b Scheduler went down BrightCourse Sync went down https://status.coolfocus.app/ Tue, 21 Jul 2026 01:53:11 +0000 https://status.coolfocus.app/#7ec71391112bfd77d9d1c210f1165fc7326d1f120beecb0bf9edc27144e984e0 BrightCourse Sync went down Client Portal recovered https://status.coolfocus.app/ Mon, 20 Jul 2026 14:54:04 +0000 https://status.coolfocus.app/#9a2b23bf3a9476a4b835196fa4115a79ffb17b82ae5ba7cf440ba8264c81b92a Client Portal recovered Client Portal went down https://status.coolfocus.app/ Mon, 20 Jul 2026 14:51:27 +0000 https://status.coolfocus.app/#9a2b23bf3a9476a4b835196fa4115a79ffb17b82ae5ba7cf440ba8264c81b92a Client Portal went down Donor Portal recovered https://status.coolfocus.app/ Sat, 18 Jul 2026 22:09:25 +0000 https://status.coolfocus.app/#6531b60ef68f9633a6d20c509b223fb51981c1f5bd1a84e1d9a49f5028aafe33 Donor Portal recovered Donor Portal went down https://status.coolfocus.app/ Sat, 18 Jul 2026 22:09:06 +0000 https://status.coolfocus.app/#6531b60ef68f9633a6d20c509b223fb51981c1f5bd1a84e1d9a49f5028aafe33 Donor Portal went down Donor Portal recovered https://status.coolfocus.app/ Sat, 18 Jul 2026 22:02:36 +0000 https://status.coolfocus.app/#0bba339a9aa983ce1aede17e4d8a70cb69a9749d0199b881b294f7bb8604dfe3 Donor Portal recovered Client Portal recovered https://status.coolfocus.app/ Sat, 18 Jul 2026 22:02:33 +0000 https://status.coolfocus.app/#a718749bc92d65239badc63c454f2d7ccc583d21bbe21b0803dcfe7b55778af4 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Sat, 18 Jul 2026 22:00:08 +0000 https://status.coolfocus.app/#a718749bc92d65239badc63c454f2d7ccc583d21bbe21b0803dcfe7b55778af4 Client Portal went down Donor Portal went down https://status.coolfocus.app/ Sat, 18 Jul 2026 22:00:05 +0000 https://status.coolfocus.app/#0bba339a9aa983ce1aede17e4d8a70cb69a9749d0199b881b294f7bb8604dfe3 Donor Portal went down coolfocus.app recovered https://status.coolfocus.app/ Tue, 14 Jul 2026 03:24:33 +0000 https://status.coolfocus.app/#a1740c45c1c473768c5f8e25868b46f1aad2facd3487c8425b5a2678a026231c coolfocus.app recovered Scheduler recovered https://status.coolfocus.app/ Tue, 14 Jul 2026 03:23:10 +0000 https://status.coolfocus.app/#d0be15630dfba4b7497fc2e86798d323a5773951ae12d16aa0482b2d51aceab5 Scheduler recovered BrightCourse Sync recovered https://status.coolfocus.app/ Tue, 14 Jul 2026 03:23:03 +0000 https://status.coolfocus.app/#0637043cd678b5bb9e2abe8a0c0f84b606fa9e3dedfa32d622fabde54d781607 BrightCourse Sync recovered coolfocus.app went down https://status.coolfocus.app/ Tue, 14 Jul 2026 03:22:29 +0000 https://status.coolfocus.app/#a1740c45c1c473768c5f8e25868b46f1aad2facd3487c8425b5a2678a026231c coolfocus.app went down Scheduler went down https://status.coolfocus.app/ Tue, 14 Jul 2026 03:21:05 +0000 https://status.coolfocus.app/#d0be15630dfba4b7497fc2e86798d323a5773951ae12d16aa0482b2d51aceab5 Scheduler went down BrightCourse Sync went down https://status.coolfocus.app/ Tue, 14 Jul 2026 03:20:59 +0000 https://status.coolfocus.app/#0637043cd678b5bb9e2abe8a0c0f84b606fa9e3dedfa32d622fabde54d781607 BrightCourse Sync went down BrightCourse Sync recovered https://status.coolfocus.app/ Tue, 14 Jul 2026 02:37:59 +0000 https://status.coolfocus.app/#2e0bd53484beaa77cc978e40ff476e56bec9d5d6a3c24aafe9b3890a073385ae BrightCourse Sync recovered BrightCourse Sync went down https://status.coolfocus.app/ Tue, 14 Jul 2026 02:35:58 +0000 https://status.coolfocus.app/#2e0bd53484beaa77cc978e40ff476e56bec9d5d6a3c24aafe9b3890a073385ae BrightCourse Sync went down BrightCourse Sync recovered https://status.coolfocus.app/ Fri, 10 Jul 2026 00:04:56 +0000 https://status.coolfocus.app/#9200142e5eb0a02725fa901168b32de10866dcaf7538146e13ab149b66a91bef BrightCourse Sync recovered BrightCourse Sync went down https://status.coolfocus.app/ Fri, 10 Jul 2026 00:02:15 +0000 https://status.coolfocus.app/#9200142e5eb0a02725fa901168b32de10866dcaf7538146e13ab149b66a91bef BrightCourse Sync went down Client Portal recovered https://status.coolfocus.app/ Thu, 09 Jul 2026 00:15:05 +0000 https://status.coolfocus.app/#f9564bb786923eadfb853b946fd831fc9b794a7f7788badf1f82c02c9aecf9e7 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Thu, 09 Jul 2026 00:12:22 +0000 https://status.coolfocus.app/#f9564bb786923eadfb853b946fd831fc9b794a7f7788badf1f82c02c9aecf9e7 Client Portal went down CoolPay (JustiFi) recovered https://status.coolfocus.app/ Wed, 08 Jul 2026 04:49:20 +0000 https://status.coolfocus.app/#e5f1825f43e82fff68a7a7d7279d7510c280a8f22067a4ab7076ca089f9603b6 CoolPay (JustiFi) recovered CoolPay (JustiFi) went down https://status.coolfocus.app/ Wed, 08 Jul 2026 04:10:16 +0000 https://status.coolfocus.app/#e5f1825f43e82fff68a7a7d7279d7510c280a8f22067a4ab7076ca089f9603b6 CoolPay (JustiFi) went down BrightCourse Sync recovered https://status.coolfocus.app/ Wed, 08 Jul 2026 00:05:01 +0000 https://status.coolfocus.app/#b63395eedebf5506c4290412cf130e6fb9a161f53385c5c6647aca1619358d5d BrightCourse Sync recovered BrightCourse Sync went down https://status.coolfocus.app/ Wed, 08 Jul 2026 00:02:05 +0000 https://status.coolfocus.app/#b63395eedebf5506c4290412cf130e6fb9a161f53385c5c6647aca1619358d5d BrightCourse Sync went down BrightCourse Sync recovered https://status.coolfocus.app/ Mon, 06 Jul 2026 11:04:58 +0000 https://status.coolfocus.app/#60e74cccd35e6e4d44ebc17f2a5ed984e3f5556ed76b6cbb550d8951249201b0 BrightCourse Sync recovered BrightCourse Sync went down https://status.coolfocus.app/ Mon, 06 Jul 2026 11:02:04 +0000 https://status.coolfocus.app/#60e74cccd35e6e4d44ebc17f2a5ed984e3f5556ed76b6cbb550d8951249201b0 BrightCourse Sync went down Client Portal recovered https://status.coolfocus.app/ Sat, 04 Jul 2026 00:15:02 +0000 https://status.coolfocus.app/#97520e0d8bdb947d179136ba19c9d8543dd9ff7b0434632e045016fb4e03c112 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Sat, 04 Jul 2026 00:12:22 +0000 https://status.coolfocus.app/#97520e0d8bdb947d179136ba19c9d8543dd9ff7b0434632e045016fb4e03c112 Client Portal went down BrightCourse Sync recovered https://status.coolfocus.app/ Fri, 03 Jul 2026 11:05:01 +0000 https://status.coolfocus.app/#a7e88e661301b329b90cfea99a3b9d515f2fd3e924209fe2234119ab6242c5c4 BrightCourse Sync recovered BrightCourse Sync went down https://status.coolfocus.app/ Fri, 03 Jul 2026 11:01:59 +0000 https://status.coolfocus.app/#a7e88e661301b329b90cfea99a3b9d515f2fd3e924209fe2234119ab6242c5c4 BrightCourse Sync went down BrightCourse Sync recovered https://status.coolfocus.app/ Wed, 01 Jul 2026 00:19:58 +0000 https://status.coolfocus.app/#dc51d3f723f8117a04b1c52689945abcd7f63d073029bbbd0eba8518a3bc223c BrightCourse Sync recovered BrightCourse Sync went down https://status.coolfocus.app/ Wed, 01 Jul 2026 00:16:57 +0000 https://status.coolfocus.app/#dc51d3f723f8117a04b1c52689945abcd7f63d073029bbbd0eba8518a3bc223c BrightCourse Sync went down BrightCourse Sync recovered https://status.coolfocus.app/ Fri, 26 Jun 2026 00:20:11 +0000 https://status.coolfocus.app/#04a682a601272a8ded29c44b8ee69614f33a6317a357048fe26610c8aeff44cb BrightCourse Sync recovered BrightCourse Sync went down https://status.coolfocus.app/ Fri, 26 Jun 2026 00:17:04 +0000 https://status.coolfocus.app/#04a682a601272a8ded29c44b8ee69614f33a6317a357048fe26610c8aeff44cb BrightCourse Sync went down BrightCourse Sync recovered https://status.coolfocus.app/ Wed, 24 Jun 2026 00:05:01 +0000 https://status.coolfocus.app/#d9907d38dc69b516fd40d2eab1a457c5d3652b0f0eecbdae0ecc385402c26c11 BrightCourse Sync recovered BrightCourse Sync went down https://status.coolfocus.app/ Wed, 24 Jun 2026 00:02:06 +0000 https://status.coolfocus.app/#d9907d38dc69b516fd40d2eab1a457c5d3652b0f0eecbdae0ecc385402c26c11 BrightCourse Sync went down CoolPay (JustiFi) recovered https://status.coolfocus.app/ Tue, 23 Jun 2026 22:44:14 +0000 https://status.coolfocus.app/#7e039156173863882036212dd909a3b108e9fbbd82cc31423c1eb87f44cc6397 CoolPay (JustiFi) recovered CoolPay (JustiFi) went down https://status.coolfocus.app/ Tue, 23 Jun 2026 18:54:16 +0000 https://status.coolfocus.app/#7e039156173863882036212dd909a3b108e9fbbd82cc31423c1eb87f44cc6397 CoolPay (JustiFi) went down CoolPay (JustiFi) recovered https://status.coolfocus.app/ Tue, 23 Jun 2026 17:04:16 +0000 https://status.coolfocus.app/#10db9ddba632cc64247036be9cfe66fdffe9a01c28bf6b4f929a826a2a736b67 CoolPay (JustiFi) recovered CoolPay (JustiFi) went down https://status.coolfocus.app/ Tue, 23 Jun 2026 16:59:41 +0000 https://status.coolfocus.app/#10db9ddba632cc64247036be9cfe66fdffe9a01c28bf6b4f929a826a2a736b67 CoolPay (JustiFi) went down CoolPay (JustiFi) recovered https://status.coolfocus.app/ Tue, 23 Jun 2026 14:34:40 +0000 https://status.coolfocus.app/#254a46dacdf30ec7d70d8ee573e17ae4dc9ca14fb15e0098baf4ba836a36a2bf CoolPay (JustiFi) recovered CoolPay (JustiFi) went down https://status.coolfocus.app/ Tue, 23 Jun 2026 14:25:17 +0000 https://status.coolfocus.app/#254a46dacdf30ec7d70d8ee573e17ae4dc9ca14fb15e0098baf4ba836a36a2bf CoolPay (JustiFi) went down Client Portal recovered https://status.coolfocus.app/ Tue, 23 Jun 2026 13:30:04 +0000 https://status.coolfocus.app/#c10c7daea323e6e5b55af7efef3fb7f3472cdf1acbe2331d583bd867482a70c7 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Tue, 23 Jun 2026 13:27:27 +0000 https://status.coolfocus.app/#c10c7daea323e6e5b55af7efef3fb7f3472cdf1acbe2331d583bd867482a70c7 Client Portal went down BrightCourse Sync recovered https://status.coolfocus.app/ Tue, 23 Jun 2026 00:19:57 +0000 https://status.coolfocus.app/#1822f23a45b0653c6b1ee9cc2a4cf31ed58f12e496453a7ad5803cb3057b65a8 BrightCourse Sync recovered BrightCourse Sync went down https://status.coolfocus.app/ Tue, 23 Jun 2026 00:16:59 +0000 https://status.coolfocus.app/#1822f23a45b0653c6b1ee9cc2a4cf31ed58f12e496453a7ad5803cb3057b65a8 BrightCourse Sync went down BrightCourse Sync recovered https://status.coolfocus.app/ Sat, 20 Jun 2026 00:20:03 +0000 https://status.coolfocus.app/#71ca4463a45d28d1af1363df5a35bafe8570a5190851b5f28b097965bad6a864 BrightCourse Sync recovered BrightCourse Sync went down https://status.coolfocus.app/ Sat, 20 Jun 2026 00:16:58 +0000 https://status.coolfocus.app/#71ca4463a45d28d1af1363df5a35bafe8570a5190851b5f28b097965bad6a864 BrightCourse Sync went down BrightCourse Sync recovered https://status.coolfocus.app/ Tue, 16 Jun 2026 00:20:00 +0000 https://status.coolfocus.app/#36acc8ce99bf4b28aa750bf72bd8c7ec63be2c5efcf28a53ddd69f4c2521e2d9 BrightCourse Sync recovered BrightCourse Sync went down https://status.coolfocus.app/ Tue, 16 Jun 2026 00:17:00 +0000 https://status.coolfocus.app/#36acc8ce99bf4b28aa750bf72bd8c7ec63be2c5efcf28a53ddd69f4c2521e2d9 BrightCourse Sync went down Client Portal recovered https://status.coolfocus.app/ Sun, 14 Jun 2026 13:24:00 +0000 https://status.coolfocus.app/#1a72c5846c3c2c5eaaf577bd3c86840749f8a2748e7d331387ced42b809db5b2 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Sun, 14 Jun 2026 13:12:25 +0000 https://status.coolfocus.app/#1a72c5846c3c2c5eaaf577bd3c86840749f8a2748e7d331387ced42b809db5b2 Client Portal went down Client Portal recovered https://status.coolfocus.app/ Sat, 13 Jun 2026 10:54:04 +0000 https://status.coolfocus.app/#bffd1cf231c57b271118c8ac3a83c20a089af6070f149bc8439d6a2a595a5660 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Sat, 13 Jun 2026 10:42:22 +0000 https://status.coolfocus.app/#bffd1cf231c57b271118c8ac3a83c20a089af6070f149bc8439d6a2a595a5660 Client Portal went down Client Portal recovered https://status.coolfocus.app/ Sat, 13 Jun 2026 10:30:18 +0000 https://status.coolfocus.app/#3e1002b067bf671fd7b8994ba833ec0e2fe5f7bf4bd4da66e0af6e90579f35b6 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Sat, 13 Jun 2026 10:27:22 +0000 https://status.coolfocus.app/#3e1002b067bf671fd7b8994ba833ec0e2fe5f7bf4bd4da66e0af6e90579f35b6 Client Portal went down Client Portal recovered https://status.coolfocus.app/ Sat, 13 Jun 2026 10:18:03 +0000 https://status.coolfocus.app/#302ae2215b9001fcc3980022812b3b8a1491ec511ffb846e5fe35d370db14243 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Sat, 13 Jun 2026 10:12:25 +0000 https://status.coolfocus.app/#302ae2215b9001fcc3980022812b3b8a1491ec511ffb846e5fe35d370db14243 Client Portal went down BrightCourse Sync recovered https://status.coolfocus.app/ Sat, 13 Jun 2026 00:20:06 +0000 https://status.coolfocus.app/#3b3cae3655908ff6e8412af8c99c9c6cd04d0deb9131372838bd1c4e7eab850f BrightCourse Sync recovered BrightCourse Sync went down https://status.coolfocus.app/ Sat, 13 Jun 2026 00:17:07 +0000 https://status.coolfocus.app/#3b3cae3655908ff6e8412af8c99c9c6cd04d0deb9131372838bd1c4e7eab850f BrightCourse Sync went down BrightCourse Sync recovered https://status.coolfocus.app/ Wed, 10 Jun 2026 00:19:58 +0000 https://status.coolfocus.app/#f7a98cb440def2ac9ae56190e6b23be0d3286b34f9898bab258ddbc49e2f1ed5 BrightCourse Sync recovered BrightCourse Sync went down https://status.coolfocus.app/ Wed, 10 Jun 2026 00:17:00 +0000 https://status.coolfocus.app/#f7a98cb440def2ac9ae56190e6b23be0d3286b34f9898bab258ddbc49e2f1ed5 BrightCourse Sync went down coolfocus.app recovered https://status.coolfocus.app/ Tue, 09 Jun 2026 19:15:34 +0000 https://status.coolfocus.app/#83a3356db36018bfbd9856f86ded5526301b48503d543613acbaa56d2043cedc coolfocus.app recovered coolfocus.app went down https://status.coolfocus.app/ Tue, 09 Jun 2026 18:54:28 +0000 https://status.coolfocus.app/#83a3356db36018bfbd9856f86ded5526301b48503d543613acbaa56d2043cedc coolfocus.app went down Client Portal recovered https://status.coolfocus.app/ Tue, 09 Jun 2026 03:30:49 +0000 https://status.coolfocus.app/#a3dd76f15cb9f860ca5c3c37fbd09e125ffa010d95d858170ae9927ef1b8f04d Client Portal recovered Client Portal went down https://status.coolfocus.app/ Tue, 09 Jun 2026 03:30:26 +0000 https://status.coolfocus.app/#a3dd76f15cb9f860ca5c3c37fbd09e125ffa010d95d858170ae9927ef1b8f04d Client Portal went down BrightCourse Sync recovered https://status.coolfocus.app/ Tue, 09 Jun 2026 00:03:06 +0000 https://status.coolfocus.app/#218e82594c33b69606b7cc555e4b7ee384c53be3c4ff5948b3f868a59e27b3a7 BrightCourse Sync recovered BrightCourse Sync went down https://status.coolfocus.app/ Tue, 09 Jun 2026 00:02:12 +0000 https://status.coolfocus.app/#218e82594c33b69606b7cc555e4b7ee384c53be3c4ff5948b3f868a59e27b3a7 BrightCourse Sync went down coolfocus.app recovered https://status.coolfocus.app/ Sun, 07 Jun 2026 03:19:44 +0000 https://status.coolfocus.app/#c4eaf9b2aa630c0c0116bf5bac0b72611b61437026cde8abb7d446a210bf5a0a coolfocus.app recovered coolfocus.app went down https://status.coolfocus.app/ Sun, 07 Jun 2026 03:19:27 +0000 https://status.coolfocus.app/#c4eaf9b2aa630c0c0116bf5bac0b72611b61437026cde8abb7d446a210bf5a0a coolfocus.app went down Client Portal recovered https://status.coolfocus.app/ Sat, 06 Jun 2026 00:14:34 +0000 https://status.coolfocus.app/#a53fe308c7043bd1d8d2703a078287692f1bdb697a720b8016ea5d5c5b68b056 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Sat, 06 Jun 2026 00:12:32 +0000 https://status.coolfocus.app/#a53fe308c7043bd1d8d2703a078287692f1bdb697a720b8016ea5d5c5b68b056 Client Portal went down Donor Portal recovered https://status.coolfocus.app/ Tue, 02 Jun 2026 21:03:05 +0000 https://status.coolfocus.app/#8047651e3aae4ef0bb36d0e7fbc427aa1a6ff519282aefe6f938a0fc0db3836e Donor Portal recovered Donor Portal went down https://status.coolfocus.app/ Tue, 02 Jun 2026 20:59:59 +0000 https://status.coolfocus.app/#8047651e3aae4ef0bb36d0e7fbc427aa1a6ff519282aefe6f938a0fc0db3836e Donor Portal went down Client Portal recovered https://status.coolfocus.app/ Tue, 02 Jun 2026 18:13:06 +0000 https://status.coolfocus.app/#391b69193303a0d7793b6aae0783de73fffe36ac6a61ef7f175fab179382112b Client Portal recovered Client Portal went down https://status.coolfocus.app/ Tue, 02 Jun 2026 18:09:27 +0000 https://status.coolfocus.app/#391b69193303a0d7793b6aae0783de73fffe36ac6a61ef7f175fab179382112b Client Portal went down Client Portal recovered https://status.coolfocus.app/ Tue, 02 Jun 2026 18:03:08 +0000 https://status.coolfocus.app/#0a99a3ad4c37a3dc6a019a182a30cd5588cafe8162c08da387b36ec3323b7e89 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Tue, 02 Jun 2026 18:00:18 +0000 https://status.coolfocus.app/#0a99a3ad4c37a3dc6a019a182a30cd5588cafe8162c08da387b36ec3323b7e89 Client Portal went down Donor Portal recovered https://status.coolfocus.app/ Tue, 02 Jun 2026 17:36:00 +0000 https://status.coolfocus.app/#c199ece1d223868db83d6a04d3e6c385743de4ab3899817f27b0774666428150 Donor Portal recovered Donor Portal went down https://status.coolfocus.app/ Tue, 02 Jun 2026 17:33:02 +0000 https://status.coolfocus.app/#c199ece1d223868db83d6a04d3e6c385743de4ab3899817f27b0774666428150 Donor Portal went down Donor Portal recovered https://status.coolfocus.app/ Thu, 28 May 2026 17:21:05 +0000 https://status.coolfocus.app/#bb35b0357da4aac61f924715a80901f9cdf7ee5c34dd09c9014dc22261209278 Donor Portal recovered Donor Portal went down https://status.coolfocus.app/ Thu, 28 May 2026 17:18:56 +0000 https://status.coolfocus.app/#bb35b0357da4aac61f924715a80901f9cdf7ee5c34dd09c9014dc22261209278 Donor Portal went down Client Portal recovered https://status.coolfocus.app/ Thu, 28 May 2026 09:06:05 +0000 https://status.coolfocus.app/#d9811c29eb9731b3f73e88cb555a366e39f702417ac61cd33c833fab04d315ac Client Portal recovered Scheduler recovered https://status.coolfocus.app/ Thu, 28 May 2026 09:05:10 +0000 https://status.coolfocus.app/#7d7071d0d0d5173074e194f0367cc7316e6af6344386dc35d824d1abf6d9686b Scheduler recovered BrightCourse Sync recovered https://status.coolfocus.app/ Thu, 28 May 2026 09:04:55 +0000 https://status.coolfocus.app/#4f222c368d8d130a3393970683de9eee70e4633bfa5e983c1f56cc2c8663a990 BrightCourse Sync recovered Client Portal went down https://status.coolfocus.app/ Thu, 28 May 2026 09:03:20 +0000 https://status.coolfocus.app/#d9811c29eb9731b3f73e88cb555a366e39f702417ac61cd33c833fab04d315ac Client Portal went down Scheduler went down https://status.coolfocus.app/ Thu, 28 May 2026 09:03:05 +0000 https://status.coolfocus.app/#7d7071d0d0d5173074e194f0367cc7316e6af6344386dc35d824d1abf6d9686b Scheduler went down BrightCourse Sync went down https://status.coolfocus.app/ Thu, 28 May 2026 09:03:02 +0000 https://status.coolfocus.app/#4f222c368d8d130a3393970683de9eee70e4633bfa5e983c1f56cc2c8663a990 BrightCourse Sync went down Client Portal recovered https://status.coolfocus.app/ Thu, 28 May 2026 01:33:12 +0000 https://status.coolfocus.app/#5bfa4deac785c9bd5475ba16db46b5d55c2d118e5c5ac5b32cc99d1021a68f69 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Thu, 28 May 2026 01:30:10 +0000 https://status.coolfocus.app/#5bfa4deac785c9bd5475ba16db46b5d55c2d118e5c5ac5b32cc99d1021a68f69 Client Portal went down CoolPay (JustiFi) recovered https://status.coolfocus.app/ Wed, 27 May 2026 00:59:27 +0000 https://status.coolfocus.app/#819d36bd6cbeca47dd982a27a8a4d9aa1ac51bbd515765d3dbc77a09fed36fcb CoolPay (JustiFi) recovered QuickBooks Online recovered https://status.coolfocus.app/ Wed, 27 May 2026 00:59:06 +0000 https://status.coolfocus.app/#316ddfba3a440f95e53c06f384b28426302c03f55eee8e88623dad3032a075c5 QuickBooks Online recovered CoolPay (JustiFi) went down https://status.coolfocus.app/ Wed, 27 May 2026 00:54:15 +0000 https://status.coolfocus.app/#819d36bd6cbeca47dd982a27a8a4d9aa1ac51bbd515765d3dbc77a09fed36fcb CoolPay (JustiFi) went down QuickBooks Online went down https://status.coolfocus.app/ Wed, 27 May 2026 00:54:07 +0000 https://status.coolfocus.app/#316ddfba3a440f95e53c06f384b28426302c03f55eee8e88623dad3032a075c5 QuickBooks Online went down CoolPay (JustiFi) recovered https://status.coolfocus.app/ Tue, 26 May 2026 05:04:19 +0000 https://status.coolfocus.app/#988302e9bbed29957bb5e8ff0337e3b06a98f1493426a4c4c510d9ef2ea555d1 CoolPay (JustiFi) recovered QuickBooks Online recovered https://status.coolfocus.app/ Tue, 26 May 2026 05:04:14 +0000 https://status.coolfocus.app/#a0ffcc3623780c2517b3a47d98d51a5089d29e2276f30bf7f54175ea07620d16 QuickBooks Online recovered CoolPay (JustiFi) went down https://status.coolfocus.app/ Tue, 26 May 2026 04:59:26 +0000 https://status.coolfocus.app/#988302e9bbed29957bb5e8ff0337e3b06a98f1493426a4c4c510d9ef2ea555d1 CoolPay (JustiFi) went down QuickBooks Online went down https://status.coolfocus.app/ Tue, 26 May 2026 04:59:05 +0000 https://status.coolfocus.app/#a0ffcc3623780c2517b3a47d98d51a5089d29e2276f30bf7f54175ea07620d16 QuickBooks Online went down Client Portal recovered https://status.coolfocus.app/ Sun, 24 May 2026 19:42:34 +0000 https://status.coolfocus.app/#358adb0776c58b274f2cf5c0417a04f3c7a68d7554d1ae4a1fb72803d5c2ad26 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Sun, 24 May 2026 19:42:05 +0000 https://status.coolfocus.app/#358adb0776c58b274f2cf5c0417a04f3c7a68d7554d1ae4a1fb72803d5c2ad26 Client Portal went down Donor Portal recovered https://status.coolfocus.app/ Fri, 22 May 2026 20:48:08 +0000 https://status.coolfocus.app/#835a48f8e61d89fcd19df955f56505eda808aa1d5d5da57276ce4079e3466fac Donor Portal recovered Client Portal recovered https://status.coolfocus.app/ Fri, 22 May 2026 20:48:05 +0000 https://status.coolfocus.app/#01ec0d8f4d28ab6a1c209bd622d63a69b59535f3b1651446a80427e32e0fc85f Client Portal recovered Client Portal went down https://status.coolfocus.app/ Fri, 22 May 2026 20:45:14 +0000 https://status.coolfocus.app/#01ec0d8f4d28ab6a1c209bd622d63a69b59535f3b1651446a80427e32e0fc85f Client Portal went down Donor Portal went down https://status.coolfocus.app/ Fri, 22 May 2026 20:41:57 +0000 https://status.coolfocus.app/#835a48f8e61d89fcd19df955f56505eda808aa1d5d5da57276ce4079e3466fac Donor Portal went down Client Portal recovered https://status.coolfocus.app/ Fri, 22 May 2026 17:45:14 +0000 https://status.coolfocus.app/#3ffdaea01d76d9d2215b75f98f74bf01ab96b2f9a8c88ed88e3d45ef917c0267 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Fri, 22 May 2026 17:42:08 +0000 https://status.coolfocus.app/#3ffdaea01d76d9d2215b75f98f74bf01ab96b2f9a8c88ed88e3d45ef917c0267 Client Portal went down Client Portal recovered https://status.coolfocus.app/ Fri, 22 May 2026 17:06:22 +0000 https://status.coolfocus.app/#59efbf5e6fb5fcfa0088c07a49f3fe9d5791328c35c55a92603cf9edefbc6528 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Fri, 22 May 2026 17:06:08 +0000 https://status.coolfocus.app/#59efbf5e6fb5fcfa0088c07a49f3fe9d5791328c35c55a92603cf9edefbc6528 Client Portal went down Donor Portal recovered https://status.coolfocus.app/ Fri, 22 May 2026 02:23:57 +0000 https://status.coolfocus.app/#8a4c6f9b9e554edff3ce9270d36ff6b284b4d62c345e6fbbae05741f587a6bf6 Donor Portal recovered Client Portal recovered https://status.coolfocus.app/ Fri, 22 May 2026 02:21:44 +0000 https://status.coolfocus.app/#4dc2c4010fe0f517f5e573e0b820a01400459e565683562873b5ba894a48cc96 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Fri, 22 May 2026 02:21:18 +0000 https://status.coolfocus.app/#4dc2c4010fe0f517f5e573e0b820a01400459e565683562873b5ba894a48cc96 Client Portal went down Donor Portal went down https://status.coolfocus.app/ Fri, 22 May 2026 02:21:14 +0000 https://status.coolfocus.app/#8a4c6f9b9e554edff3ce9270d36ff6b284b4d62c345e6fbbae05741f587a6bf6 Donor Portal went down Client Portal recovered https://status.coolfocus.app/ Thu, 21 May 2026 04:24:28 +0000 https://status.coolfocus.app/#4d6260759361a72ec2efd11e04d435e6848c2e285e3fbf507011a49682886c1c Client Portal recovered Client Portal went down https://status.coolfocus.app/ Thu, 21 May 2026 04:21:12 +0000 https://status.coolfocus.app/#4d6260759361a72ec2efd11e04d435e6848c2e285e3fbf507011a49682886c1c Client Portal went down Client Portal recovered https://status.coolfocus.app/ Thu, 14 May 2026 21:27:11 +0000 https://status.coolfocus.app/#d9d538a25443d2dd2cb8004edba84896bad03da936ee5c2636bafe38a98d6d56 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Thu, 14 May 2026 21:24:08 +0000 https://status.coolfocus.app/#d9d538a25443d2dd2cb8004edba84896bad03da936ee5c2636bafe38a98d6d56 Client Portal went down Client Portal recovered https://status.coolfocus.app/ Thu, 14 May 2026 19:39:05 +0000 https://status.coolfocus.app/#1281ece03726b05abe10e75550cc90119cf9258f6334eff732882cd4738dce97 Client Portal recovered Client Portal went down https://status.coolfocus.app/ Thu, 14 May 2026 19:36:08 +0000 https://status.coolfocus.app/#1281ece03726b05abe10e75550cc90119cf9258f6334eff732882cd4738dce97 Client Portal went down Client Portal recovered https://status.coolfocus.app/ Tue, 12 May 2026 16:42:02 +0000 https://status.coolfocus.app/#2850de915c84fad452487f11dec100666fd34b8561f6c3dd943048fc4a01d48a Client Portal recovered Client Portal went down https://status.coolfocus.app/ Tue, 12 May 2026 16:39:05 +0000 https://status.coolfocus.app/#2850de915c84fad452487f11dec100666fd34b8561f6c3dd943048fc4a01d48a Client Portal went down Client Portal recovered https://status.coolfocus.app/ Tue, 12 May 2026 12:27:08 +0000 https://status.coolfocus.app/#677b18609d1fa6d6e3c9c3a365125fc11c2bfef908670c717198a20b402027bd Client Portal recovered Client Portal went down https://status.coolfocus.app/ Tue, 12 May 2026 12:24:11 +0000 https://status.coolfocus.app/#677b18609d1fa6d6e3c9c3a365125fc11c2bfef908670c717198a20b402027bd Client Portal went down Client Portal recovered https://status.coolfocus.app/ Sat, 09 May 2026 20:39:15 +0000 https://status.coolfocus.app/#3a75d9c62372cb4976f53ebc387d89940ea67581128bb567c9fd25bc54a776df Client Portal recovered Client Portal went down https://status.coolfocus.app/ Sat, 09 May 2026 20:36:12 +0000 https://status.coolfocus.app/#3a75d9c62372cb4976f53ebc387d89940ea67581128bb567c9fd25bc54a776df Client Portal went down Donor Portal recovered https://status.coolfocus.app/ Fri, 08 May 2026 21:51:08 +0000 https://status.coolfocus.app/#2151b95ec091d1b5a878837bf8702b0a1d52255194b8daaeeda9980d3194e89b Donor Portal recovered Donor Portal went down https://status.coolfocus.app/ Fri, 08 May 2026 21:45:07 +0000 https://status.coolfocus.app/#2151b95ec091d1b5a878837bf8702b0a1d52255194b8daaeeda9980d3194e89b Donor Portal went down Client Portal recovered https://status.coolfocus.app/ Fri, 08 May 2026 21:03:14 +0000 https://status.coolfocus.app/#883c60b6b022a8f39c0404e6a8eb1b2ed0b047400ec8ad8a5604597b81ff3d0f Client Portal recovered Donor Portal recovered https://status.coolfocus.app/ Fri, 08 May 2026 20:57:21 +0000 https://status.coolfocus.app/#7c7c2044dd4796ecc83232183dd9f0814ddabcf07461f35d59268b4b3e018b54 Donor Portal recovered Client Portal went down https://status.coolfocus.app/ Fri, 08 May 2026 20:51:08 +0000 https://status.coolfocus.app/#883c60b6b022a8f39c0404e6a8eb1b2ed0b047400ec8ad8a5604597b81ff3d0f Client Portal went down Donor Portal went down https://status.coolfocus.app/ Fri, 08 May 2026 20:51:07 +0000 https://status.coolfocus.app/#7c7c2044dd4796ecc83232183dd9f0814ddabcf07461f35d59268b4b3e018b54 Donor Portal went down Authentication (Clerk) recovered https://status.coolfocus.app/ Fri, 08 May 2026 01:50:34 +0000 https://status.coolfocus.app/#6f167b75c6bf4266c2e74aa1b146de0238a44329735ba6834ab34a9d952fe7c4 Authentication (Clerk) recovered Authentication (Clerk) went down https://status.coolfocus.app/ Fri, 08 May 2026 01:40:26 +0000 https://status.coolfocus.app/#6f167b75c6bf4266c2e74aa1b146de0238a44329735ba6834ab34a9d952fe7c4 Authentication (Clerk) went down coolfocus.app recovered https://status.coolfocus.app/ Tue, 05 May 2026 16:18:35 +0000 https://status.coolfocus.app/#460bf9773e3a8b308d8dc527e976863b5b80fd856b712efaf3d0a0178079cbdc coolfocus.app recovered coolfocus.app went down https://status.coolfocus.app/ Tue, 05 May 2026 15:51:43 +0000 https://status.coolfocus.app/#460bf9773e3a8b308d8dc527e976863b5b80fd856b712efaf3d0a0178079cbdc coolfocus.app went down Client Portal recovered https://status.coolfocus.app/ Mon, 04 May 2026 00:45:17 +0000 https://status.coolfocus.app/#aedfda327f72619090c386d4af5b6d555f79f23571359d482af9a38e6e968479 Client Portal recovered Donor Portal recovered https://status.coolfocus.app/ Mon, 04 May 2026 00:45:17 +0000 https://status.coolfocus.app/#47ea955f3954773f9548a138c8ee002441106c7d6d732115a8b9a84be941d759 Donor Portal recovered Donor Portal went down https://status.coolfocus.app/ Mon, 04 May 2026 00:42:12 +0000 https://status.coolfocus.app/#47ea955f3954773f9548a138c8ee002441106c7d6d732115a8b9a84be941d759 Donor Portal went down Client Portal went down https://status.coolfocus.app/ Mon, 04 May 2026 00:42:11 +0000 https://status.coolfocus.app/#aedfda327f72619090c386d4af5b6d555f79f23571359d482af9a38e6e968479 Client Portal went down Donor Portal recovered https://status.coolfocus.app/ Fri, 01 May 2026 18:03:15 +0000 https://status.coolfocus.app/#aa8005cf2ee96c03908959338f1f95e8029f013ad2b0d597b13a51c62305db66 Donor Portal recovered Client Portal recovered https://status.coolfocus.app/ Fri, 01 May 2026 18:00:39 +0000 https://status.coolfocus.app/#f50ede648589e3e90a235e803b21113a69ab1e5ea717d0a2320a18a24c09753a Client Portal recovered Donor Portal went down https://status.coolfocus.app/ Fri, 01 May 2026 17:58:12 +0000 https://status.coolfocus.app/#aa8005cf2ee96c03908959338f1f95e8029f013ad2b0d597b13a51c62305db66 Donor Portal went down Client Portal went down https://status.coolfocus.app/ Fri, 01 May 2026 17:57:32 +0000 https://status.coolfocus.app/#f50ede648589e3e90a235e803b21113a69ab1e5ea717d0a2320a18a24c09753a Client Portal went down coolfocus.app recovered https://status.coolfocus.app/ Tue, 28 Apr 2026 02:30:41 +0000 https://status.coolfocus.app/#58a80a57ea1d9d2e4b0132dbf1c51695dbb71c7e9fc51cc397140400028e8e6b coolfocus.app recovered coolfocus.app went down https://status.coolfocus.app/ Tue, 28 Apr 2026 02:28:02 +0000 https://status.coolfocus.app/#58a80a57ea1d9d2e4b0132dbf1c51695dbb71c7e9fc51cc397140400028e8e6b coolfocus.app went down Slowness Reaching CoolFocus Servers https://status.coolfocus.app/incident/878945 Fri, 24 Apr 2026 21:39:00 -0000 https://status.coolfocus.app/incident/878945#2eb0156a99adf318760d848c1ab277de3644fe3acb6a94bbf6897cb3e4a4eaf1 Issues have been resolved Slowness Reaching CoolFocus Servers https://status.coolfocus.app/incident/878945 Fri, 24 Apr 2026 16:01:00 -0000 https://status.coolfocus.app/incident/878945#ea425ce9457bcc4c14c4cafb762d7a58d8799599fbc3a60d6c1245a56358c7cc Azure official update on the impact of the workload status. https://azure.status.microsoft/en-us/status Active - Multiservice impact for Azure Workloads in East US Impact Statement: Starting at 11:39 UTC on 24 April 2026, a platform issue resulted in provisioning, scaling, and connectivity issues for customers with Azure workloads hosted in the East US region. This issue initially affected one availability zone in East US. As traffic was automatically rerouted and shared services were involved, some customers in other availability zones may have also experienced an impact. Current Status: We detected this issue through our automated monitoring, which identified an unusual increase in failures within the services supporting virtual machine and virtual machine scale set operations in the East US region. We have taken steps to stabilize the affected services and address the underlying issue, while continuing the investigation to determine contributing factors. The next update will be shared within 60 minutes, or as events warrant. This message was last updated at 15:45 UTC on 24 April 2026 Slowness Reaching CoolFocus Servers https://status.coolfocus.app/incident/878945 Fri, 24 Apr 2026 14:59:00 -0000 https://status.coolfocus.app/incident/878945#c97b91eeb4d98d701e23e97f8751340016ffbc305e2a872233f9d0b78a65ded4 CoolFocus services have recovered and users are now able to log in again. Our investigation found the issue was affecting multiple Azure App Services on the same App Service Plan, with intermittent no-response timeouts and unhealthy worker states. After changing the App Service Plan SKU and restarting the affected services, traffic recovered. At this time, the evidence points to an Azure App Service worker/platform issue rather than an application code or database issue. We’ll continue monitoring and will follow up with Azure for platform-side confirmation. Slowness Reaching CoolFocus Servers https://status.coolfocus.app/incident/878945 Fri, 24 Apr 2026 14:17:00 -0000 https://status.coolfocus.app/incident/878945#133d33c1acbeaabe59a1a7a688500853d04f1d5fc309b5e88b22070d7b8d5730 We have identified the root cause and are slowly bringing services back online. Slowness Reaching CoolFocus Servers https://status.coolfocus.app/incident/878945 Fri, 24 Apr 2026 14:07:00 -0000 https://status.coolfocus.app/incident/878945#c18b53c82fcdaf68eb8e15e4156a1db6a589d529127c7b4fa838f141b9653b89 We’re investigating an issue with CoolFocus that is impacting some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.