Incidents and maintenance reported on status page for WayCool Software, Inc. https://status.coolfocus.app/ https://d1lppblt9t2x15.cloudfront.net/logos/a01cc3cdab303598bad07aeedf545f84.png https://status.coolfocus.app/ en https://status.coolfocus.app/incident/878945 Fri, 24 Apr 2026 21:39:00 -0000 https://status.coolfocus.app/incident/878945#2eb0156a99adf318760d848c1ab277de3644fe3acb6a94bbf6897cb3e4a4eaf1 Incident Issues have been resolved https://status.coolfocus.app/incident/878945 Fri, 24 Apr 2026 16:01:00 -0000 https://status.coolfocus.app/incident/878945#ea425ce9457bcc4c14c4cafb762d7a58d8799599fbc3a60d6c1245a56358c7cc Incident Azure official update on the impact of the workload status. https://azure.status.microsoft/en-us/status Active - Multiservice impact for Azure Workloads in East US Impact Statement: Starting at 11:39 UTC on 24 April 2026, a platform issue resulted in provisioning, scaling, and connectivity issues for customers with Azure workloads hosted in the East US region. This issue initially affected one availability zone in East US. As traffic was automatically rerouted and shared services were involved, some customers in other availability zones may have also experienced an impact. Current Status: We detected this issue through our automated monitoring, which identified an unusual increase in failures within the services supporting virtual machine and virtual machine scale set operations in the East US region. We have taken steps to stabilize the affected services and address the underlying issue, while continuing the investigation to determine contributing factors. The next update will be shared within 60 minutes, or as events warrant. This message was last updated at 15:45 UTC on 24 April 2026 https://status.coolfocus.app/incident/878945 Fri, 24 Apr 2026 14:59:00 -0000 https://status.coolfocus.app/incident/878945#c97b91eeb4d98d701e23e97f8751340016ffbc305e2a872233f9d0b78a65ded4 Incident CoolFocus services have recovered and users are now able to log in again. Our investigation found the issue was affecting multiple Azure App Services on the same App Service Plan, with intermittent no-response timeouts and unhealthy worker states. After changing the App Service Plan SKU and restarting the affected services, traffic recovered. At this time, the evidence points to an Azure App Service worker/platform issue rather than an application code or database issue. We’ll continue monitoring and will follow up with Azure for platform-side confirmation. https://status.coolfocus.app/incident/878945 Fri, 24 Apr 2026 14:17:00 -0000 https://status.coolfocus.app/incident/878945#133d33c1acbeaabe59a1a7a688500853d04f1d5fc309b5e88b22070d7b8d5730 Incident We have identified the root cause and are slowly bringing services back online. https://status.coolfocus.app/incident/878945 Fri, 24 Apr 2026 14:07:00 -0000 https://status.coolfocus.app/incident/878945#c18b53c82fcdaf68eb8e15e4156a1db6a589d529127c7b4fa838f141b9653b89 Incident We’re investigating an issue with CoolFocus that is impacting some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.